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96% Customer Retention Rate for 2011

96% Customer Retention Rate for 2011

Improved customer service policies are working…

polythene uk thank youWe are delighted to announce that in the last calendar year, Polythene UK has enjoyed an overall customer retention rate of 96%. Within this time we have had customers place orders elsewhere, but have found that as a rule they have come back to us.

We have been reviewing our customer experience and have recently put into place various improvements to our systems that will ensure our customers won’t want to go anywhere else.

For any questions and enquiries, please do not hesitate to contact us!

James is Managing Director at Polythene UK Ltd, one of the fastest growing independent brokers of polythene packaging in the UK.

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