We are delighted to report that our new order processing system will soon be ready for launch.
A lot of work has gone into its development ensuring that it fully meets our requirements as the business continues to grow. The new system will go live on 6 June – only 3 months away.
This new technology brings together all aspects of financial management, customer relationship management and business intelligence software. Combining sales, service and financials will give us a single view of the business, increasing our ability to retain a competitive edge and ensuring that our customers receive the very best service and support.
Benefits to Polythene UK
- Our managers get an instant and accurate view of everything that’s happening
- Instant reporting saves time and improves transparency
- It allows us to quickly spot trends or data anomalies and identify opportunities for growth
- It improves time management by eliminating the need to rekey information and reducing the chance of errors
- It helps different departments in the business share information and work more effectively together
Benefits to you the customer
- It enables us to resolve issues quickly and easily, by allowing staff to locate and drill down to the details of any type of transaction
- It gives us access to data on the move, allowing us to access your history even when we are out and about
As you know we are always looking to improve things where we can and are looking forward to having this technology at our fingertips. It will make a big difference to both our in-house processes and the levels of customer service we can offer.
If you would like to discuss ways in which you think we can improve our service to you please contact us today.
I would be happy to hear from you.